Why emotional intelligence is important in the workplace

A short piece about the strength of business relationships

In his book, Business by referral, Ivan Misner identifies three levels of networking relationship, defined by their strength: visibility, credibility, profitability.

Strength of a business relationship—visibility, credibility, trustworthiness and profitability

In his book, Business by referral (and also here), Ivan Misner identifies three levels of networking relationship, defined by their strength.

“I’m not making progress with networking”

Most businesspeople are not as successful at networking as they would like to be.

Successful networking

The programme will enable attenders to hugely raise their game in business networking and referral marketing.

Play a sound

Newsletter 127 : 22 august 2017

Stop fighting

Newsletter 126 : 24 july 2017

What’s the best way to follow up a proposal…

In answering the question, I am following my own maxim ('Whenever anybody tells me they have a problem, all I know at that moment is that that is not the problem') by assuming
chuck spezzano

x = x + 1

Newsletter 125 : 14 june 2017


Attitude is not a negative word. It’s true you can have a bad attitude towards something; but equally you can have a good attitude towards something, for example business

Shield your eyes

Newsletter 124 : 25 may 2017

After 3

Newsletter 123 : 15 may 2017

Easter hares

Newsletter 122 : 11 april 2017

Spring is sprung

Newsletter 121 : 27 march 2017

A different perspective

Newsletter 120 : 14 february 2017

On loss

We suffer loss; it's how you deal with it that counts.

Set sail

Newsletter 119 : 6 september 2016

On music—2

People still love to write about music...

Ahead of the beat

Newsletter 118 : 25 august 2016

«Network better»: the pitch

Network better is my new book on business networking—currently looking for a publisher. Networking is the only activity that business people do that only requires good

On death

Varied quotations on the bloke with the scythe

Full steam ahead

Newsletter 117 : 19 july 2016

On politics and politicians—2

What experience and history teach is this—that nations and governments have never learned anything from history, or acted upon any lessons they might have drawn from it.—Hegel
betrand russell

Being Bertrand Russell

Quotations . Bertrand Arthur William Russell, 3rd Earl Russell, OM, FRS (1872–1970) was a British philosopher, logician, mathematician, historian, writer, social critic,

A short piece about telling stories well

Here are some tips to productive story telling as part of your promotional activities.

Resources to help you work better with people


This website has some 500 pages and continues to be updated frequently.  New pages are added, and existing pages are updated and extended as needed.  About this site.

You are most welcome to use all of it for your personal development (but please see Use of resources).  There are:

  • over 200 guide articles and opinion pieces, divided into essential, people and business
  • stories;  we believe stories are essential for good communication and there are more than 60 work stories and other stories
  • over 110 blogs representing my personal opinion on subjects broadly in the emotional intelligence at work domain
  • 125 back issues of the emotional intelligence at work newsletter 
  • more than 35 themed selections of quotations
  • plus pages of links to other newsletters I edit;  to interesting content on other sites;  and to music videos, emotionally intelligent videos and other diversions.

How we help
:  use this to find out more about how we help people, businesses and other organisations transform themselves and their performance through the use of emotional intelligence.

All for your entertainment and, perhaps, enlightenment.  If any of this interests, or you have any queries, comments, complaints, suggestions or even compliments, please do contact us.

Jeremy Marchant

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Latest blogs

13 october 2017  Homeopathy
12 september 2017  An extraordinary proposal… to solve the UK’s immigration problem
11 september 2017  Is hate speech free speech?
23 july 2017  Why brexit won’t happen―2: Twelve serious problems
23 july 2017  Why brexit won’t happen―3: What could possibly go wrong?
15 july 2017  Why brexit won’t happen―1

Blog index


«Network better»

My new book is currently looking for a publisher.  Aims of the book.
Download pdfs: the pitch (one page) . the aims of the book (half a page)


Five classic issues

Five classic issues which respond particularly successfully to the emotional intelligence at work approach.

GradStart logo no TM orange text on white background v2 1

GradStart is a new, groundbreaking development programme for graduate recruits which covers business and soft skills—More here.

Twitter feed

Jeremy Marchant discusses the importance of emotional intelligence in the workplace.  Full video

Quotation of the moment

Tell your son to stop trying to fill your head with science—for to fill your heart with love is enough.

— Richard Feynman (1918-1988), American theoretical physicist

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