Why emotional intelligence is important in the workplace

On loss

We suffer loss; it's how you deal with it that counts.

Set sail

Newsletter 119 : 6 september 2016

On music—2

People still love to write about music...

Ahead of the beat

Newsletter 118 : 25 august 2016

«Network better»: the pitch

Network better is my new book on business networking—currently looking for a publisher. Networking is the only activity that business people do that only requires good

On death

Varied quotations on the bloke with the scythe

Full steam ahead

Newsletter 117 : 19 july 2016

On politics and politicians—2

What experience and history teach is this—that nations and governments have never learned anything from history, or acted upon any lessons they might have drawn from it.—Hegel
betrand russell

Being Bertrand Russell

Quotations . Bertrand Arthur William Russell, 3rd Earl Russell, OM, FRS (1872–1970) was a British philosopher, logician, mathematician, historian, writer, social critic,

A short piece about telling stories well

Here are some tips to productive story telling as part of your promotional activities.
Alison Rogers small

The chorusmaster’s tale

Havergal Brian's Gothic symphony remains one of the most challenging works in the choral repertoire. Far from being the random jottings of a deluded old man, the work is a

A short piece about telling stories

Stories are memorable in ways that dry factual statements aren’t, particularly when you need to remembered in a crowd and other people are listening to other people telling

On light

Quotations on light.
punch and judy 002

That’s the way to do it!

Newsletter 116 : 9 may 2016

Being William Shakespeare

A personal selection of quotations

A little infinite variety

Newsletter 115 : 26 april 2016

A short piece about being «good enough»

When I encounter resistance to this phrase (which is surprisingly often) it is usually, I feel, because people misunderstand it. It’s almost as if they think it means “not

Seven startup misconceptions

Seven misconceptions about startup businesses often perpetuated by people unaware of the need to do a bit of research or to listen to those who have experience; or, I regret

A short piece about perfectionism

Perfection is actually a way the mind has of stopping us moving forward. “I can’t take the next step because I haven’t done this one perfectly yet”.

A short piece about the strength of business relationships

In his book, Business by referral, Ivan Misner identifies three levels of networking relationship, defined by their strength: visibility, credibility, profitability.

On memory

Quotations on memory

Not an April fool

Newsletter 114 : 1 april 2016

Up north

Newsletter 113 : 24 march 2016

What to do to stop projects failing

To be honest, this might be better titled, What to do to reduce the risk of projects failing. It's a very brief summary in response to the interesting work done by the

Resources to help you work better with people


This site hit 500 pages recently and continues to be updated frequently.  New pages are added, and existing pages are updated and extended as needed.  About this site.

You are most welcome to use all of it for your personal development (but please see Use of resources).  There are:

  • over 200 guide articles and opinion pieces, divided into essential, people and business
  • stories;  we believe stories are essential for good communication and there are more than 60 work stories and other stories
  • over 90 blogs representing my personal opinion on subjects broadly in the emotional intelligence at work domain
  • 115 back issues of the emotional intelligence at work newsletter 
  • 30 themed selections of quotations
  • plus pages of links to other newsletters I edit;  to interesting content on other sites;  and to music videos, emotionally intelligent videos and other diversions.

How we help
:  use this to find out more about how we help people, businesses and other organisations transform themselves and their performance through the use of emotional intelligence.

All for your entertainment and, perhaps, enlightenment.  If any of this interests, or you have any queries, comments, complaints, suggestions or even compliments, please do contact us.

Jeremy Marchant


Latest blogs

23 december 2016  Getting the news wrong—1

Blog index


«Network better»

My new book is currently looking for a publisher.  Aims of the book.
Download pdfs: the pitch (one page) . the aims of the book (half a page)


Five classic issues

Five classic issues which respond particularly successfully to the emotional intelligence at work approach.

GradStart logo no TM orange text on white background v2 1

GradStart is a new, groundbreaking development programme for graduate recruits which covers business and soft skills—More here.

Twitter feed

Jeremy Marchant discusses the importance of emotional intelligence in the workplace.  Full video

Quotation of the moment

If I had only one hour to save the world, I would spend fifty-five minutes defining the problem, and only five minutes finding the solution.

— Unknown author [often misattributed to Albert Einstein]

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