Why emotional intelligence is important in the workplace

A short piece about telling stories

Stories are memorable in ways that dry factual statements aren’t, particularly when you need to remembered in a crowd and other people are listening to other people telling

On light

Quotations on light.
punch and judy 002

That’s the way to do it!

Newsletter 116 : 9 may 2016

Being William Shakespeare

A personal selection of quotations

A little infinite variety

Newsletter 115 : 26 april 2016

A short piece about being «good enough»

When I encounter resistance to this phrase (which is surprisingly often) it is usually, I feel, because people misunderstand it. It’s almost as if they think it means “not

Seven startup misconceptions

Seven misconceptions about startup businesses often perpetuated by people unaware of the need to do a bit of research or to listen to those who have experience; or, I regret

A short piece about perfectionism

Perfection is actually a way the mind has of stopping us moving forward. “I can’t take the next step because I haven’t done this one perfectly yet”.

A short piece about the strength of business relationships

In his book, Business by referral, Ivan Misner identifies three levels of networking relationship, defined by their strength: visibility, credibility, profitability.

On memory

Quotations on memory

Not an April fool

Newsletter 114 : 1 april 2016

Up north

Newsletter 113 : 24 march 2016

What to do to stop projects failing

To be honest, this might be better titled, What to do to reduce the risk of projects failing. It's a very brief summary in response to the interesting work done by the

On being a parent : on being a child—3

As a child I assumed that when I reached adulthood, I would have grown-up thoughts. David Sedaris
punch judy c75

On politics and politicians

I can't believe I have waited this long before embarking on a page of quotations about politics.

On history

It was Hegel, see below, who observed two centuries ago that we learn nothing from history and, apparently, this is still the case.

Blog index

An incomplete listing of blogs ordered by subject


Some years ago, when I used to have lots of one to one meetings with people I met at networking events, I arranged to have such a get together with an accountant.

How to choose a regular business networking event

A useful, regular networking event is likely to cost you both an admission fee to each event and a membership fee to belong to the organisation. Here are some questions to
camille paglia

On women and men—2

Camille Paglia seems to be the feminist who most annoys other feminists. Yet I cannot see much other than wisdom in what she writes.

Ways of getting clients

Traditionally, small businesses have adopted many ways of getting clients: advertising (whether print, posters, radio), cold calling, direct mail, and networking among

A short piece about finding out what the prospect actually needs

1 You need to adopt a coaching approach to finding out what the prospect really needs. You don’t have to be a coach, but you need to ask the sort of questions a coach would.

What’s the best way to follow up a proposal…

In answering the question, I am following my own maxim ('Whenever anybody tells me they have a problem, all I know at that moment is that that is not the problem') by assuming

The «psychopathic corporation»

Although I embrace the concepts of a "psychopathic corporation" wholeheartedly, I suggest that there is more than one way to “put the shareholders’ interests above a

Resources to help you work better with people


This site hit 500 pages recently and continues to be updated frequently.  New pages are added, and existing pages are updated and extended as needed.  About this site.

You are most welcome to use all of it for your personal development (but please see Use of resources).  There are:

  • over 200 guide articles and opinion pieces, divided into essential, people and business
  • stories;  we believe stories are essential for good communication and there are more than 60 work stories and other stories
  • over 90 blogs representing my personal opinion on subjects broadly in the emotional intelligence at work domain
  • 115 back issues of the emotional intelligence at work newsletter 
  • 30 themed selections of quotations
  • plus pages of links to other newsletters I edit;  to interesting content on other sites;  and to music videos, emotionally intelligent videos and other diversions.

How we help
:  use this to find out more about how we help people, businesses and other organisations transform themselves and their performance through the use of emotional intelligence.

All for your entertainment and, perhaps, enlightenment.  If any of this interests, or you have any queries, comments, complaints, suggestions or even compliments, please do contact us.

Jeremy Marchant

Latest blogs

24 may 2016  Four misconceptions about applying for a job
14 may 2016  Ten things Radio 4 should do better
13 may 2016  UK’s migrant problem solved at a stroke
6 may 2016  Eight things the Guardian should do better
3 may 2016  «If you can’t measure it, you can’t manage it»—true? [on school tests]

31 may 2016  EU referendum—7:  How to decide how to vote
27 may 2016  EU referendum—6:  Does the EU manage cross-state situations well?
22 may 2015  EU referendum—5:  Does the EU manage its finances well?
2 may 2016  EU referendum—4:  is the EU democratic?
30 april 2016  EU referendum—3:  another shambles looming
1 march 2016  EU referendum—2:  is the UK the fifth largest economy?
29 february 2016  EU referendum—1:  the money the UK pays the EU
28 february 2016  Why the UK’s EU referendum is undemocratic

Blog index


Articles too long?…

Short articles, strictly restricted to around 300 words, and each about a single topic in the worlds of emotional intelligence or work or both.

… or too short?

If you would like a long read, here are the long articles and blogs.


Five classic issues

Five classic issues which respond particularly successfully to the emotional intelligence at work approach.

GradStart logo no TM orange text on white background v2 1

GradStart is a new, groundbreaking development programme for graduate recruits which covers business and soft skills—More here.

Twitter feed

Jeremy Marchant discusses the importance of emotional intelligence in the workplace.  Full video

Quotation of the moment

When the pupil is ready to learn, a teacher will appear.

— Zen proverb

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