Why emotional intelligence is important in the workplace

A short piece about problems

Whenever anybody tells me they have a problem, all I know at that moment is that that is not the problem.

GradStart taster sessions

We’re offering free half day taster sessions of GradStart for eligible universities. Whilst the format and content can be flexible, here are a few ideas, taking into account

A short piece about disputes

The problem with disputes in relationships is that they are never about what the people in dispute think the dispute is about.

A short piece about making the other person more important than you

This means : Think and feel about other people, behave towards other people as if they were more important than you.

A short piece about leadership

Leadership is an attitude. An approach to people. It’s a way of relating to other people which can be practised by everyone—not just "the boss".

GradStart for students

GradStart is a personal development programme designed to enable graduate recruits to develop the skills they need to function optimally in the workplace

Why you can’t teach soft skills

You can’t teach “soft skills” because they aren’t skills, and the only things you can teach are skills.

On business

... nine wide-ranging quotations

Another shiny red car

A few years ago, it was time to replace my car. Off I went to Bristol Street Motors in Stroud, where I had already bought two second hand cars, in search of a third.

Stop selling!—1: Two barrels

Imagine you have two barrels. One is full of expensive wine, the other is full of urine.

Being subversive—1

Subversive remarks, for me, are those which seek to dismiss a widely-held belief. For maximum effect, this should be a widely cherished belief, held dear by some who are—or

Why employee development matters

GradStart Newsletters 1-3

Uplifting music

Some irrepressibly positive music.

On force and being forced

... eight forceful remarks from Laurie Anderson to Sid Ziff

Embrace life

This is our favourite video. A transcendent example of the principle that, if you want to get someone to do something, shouting at them, scaring them, revolting them, even,

The power of music

This ad for Milton Keynes ran on British television in the seventies. Cut to varying lengths depending on when it was run, this is the complete version, a treat for late

Welcome to this resource centre about emotional intelligence in the workplace

This site is often updated and extended.  There are some 275 pages of resources and blogs which you are welcome to use for your personal development (but please see Use of resources).  More than 60 of these are stories of one sort or another.

And there are more than 100 back issues of our newsletter;  plus links to interesting content on other sites;  as well as music videos and other diversions—all for your entertainment and, perhaps, enlightenment.  More about this site.

If any of this interests, or you have any queries or comments, please do contact us.


New on the site

For those that feel some of the articles on this site are too long, here is the answer:  short pieces strictly restricted to 300 words, and each about a single key topic in the worlds of emotional intelligence or work or both.  In time, there will be dozens, if not hundreds, of short pieces.



Five classic issues

Five classic issues which respond particularly successfully to the emotional intelligence at work approach.


GradStart logo no TM orange text on white background v2 1
GradStart is a new, groundbreaking development programme for graduate recruits which covers business and soft skills—More here

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Use this to locate guide articles, opinion pieces, business stories and other stories arranged by subject area, as well as blogs, quotations, the newsletter archive and more.

How we help (black menu bar)

Use this to find out more about how emotional intelligence at work helps people, businesses and other organisations transform themselves through the use of emotional intelligence in the workplace.


Jeremy Marchant discusses the importance of emotional intelligence in the workplace.  Full video

Quotation of the moment

There are two kinds of truth: the truth that lights the way and the truth that warms the heart. The first of these is science, and the second is art… The truth of art keeps science from becoming inhuman, and the truth of science keeps art from becoming ridiculous. Raymond Chandler (1888-1959), author

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