» How we help businesses

All growth implies change, and people—even those apparently most strongly advocating it—may be resistant to change in a variety of ways. How can this be tackled?

Although every business is unique, issues and problems can be broadly put into a number of categories.

> What’s the problem?
> Training guide

Businesses

A short piece about finding out what the prospect actually needs

1 You need to adopt a coaching approach to finding out what the prospect really needs. You don’t have to be a coach, but you need to ask the sort of questions a coach would.

GradStart for graduate recruits—programme definition

GradStart for Businesses is a programme designed to enable graduate recruits develop the personality, skills and knowledge they need to function optimally in the workplace.

An approach to hiring and inducting graduates that works

During the course of our conversation, it became apparent that Waterstons not only has a well-developed process for bringing new graduate recruits into the business, but also

The value of soft skills to the UK economy

So what is the Backing Soft Skills campaign all about, and what does it mean for you and your business?

Praise for emotional intelligence at work training

Feedback from EI courses Jeremy Marchant ran in a large NHS acute unit.

GradStart calendar

The next GradStart programme commences April 2016, with more to come.

GradStart for graduate recruits—programme overview

How often have you recruited a young graduate and wished that they understood more about your business world, and what you require of them?

Leadership and management programme

The issue with many training courses in leadership and management is that, while the training may be excellent, little or no help is provided back in the workplace.

“We are unhappy with the level of customer service we provide”

In such a competitive world, failure to deliver first class customer service will adversely affect the business's performance.

“I am unable to get my team to deliver”

Are you struggling to get the most out of your team? Have you suddenly found yourself in a leadership role for which you do not feel qualified? At emotional intelligence at

“I’m becoming stressed and disillusioned”

Is your business helping or preventing you achieve personal goals? How about your staff? Why do you go to work? However much you enjoy what you do most people work in order

“We are struggling to grow the business…”

Building a successful business is no mean feat. Of course, along the way, there are always hurdles to overcome. Sometimes the barriers are obvious, more sales are needed or

What is the difference between coaching, mentoring…

At emotional intelligence at work, we deploy a variety of techniques fluidly with clients, slipping between them as best we can to meet the client’s needs as we perceive them.

Getting clients 2

Bids and tenders are often essential to get a client, particularly in large projects Yet many are quite simply not up to the job, let alone being actually compelling.

Getting clients by networking and advocacy

All businesses need to be aware of the power of networking and advocacy as a means of obtaining clients. Often, it is the most productive use of businesspeople’s limited time

Business transformation

According to Wikipedia, “Business transformation is about making fundamental changes in how business is conducted in order to help cope with a shift in market environment”. At

What’s the problem?

Here are five classic issues which respond particularly successfully to the emotional intelligence at work approach

Personal effectiveness

This is a set of courses whose intention is to enable people to perform more effectively at work. That starts with being able to perform more effectively oneself.

Interpersonal effectiveness

If a business is to be more successful, the people in the business will need to be able to work with each other better. This training addresses this need.

Training guide

emotional intelligence at work offers training in a variety of applications of emotional intelligence to the business world

Jeremy Marchant videos

This page lists all Jeremy Marchant's videos on this site.

Benefits of outside influences to businesses

In this video, Jeremy Marchant talks about why most businesses benefit from some sort of external scrutiny, intervention or influence.

Falling off the business life cycle?

Businesses are generally recognised as moving through different stages. This is usually referred to as the “business life cycle” though it isn’t actually a cycle

How we help businesses

Further reading