About emotional intelligence at work

We are Kay McMahon and Jeremy Marchant. We combine an extensive knowledge of business with a deep understanding of emotional intelligence (EI).

The purpose of emotional intelligence at work is to enable businesses and other organisations to become more successful through the development of their people’s emotional intelligence.

We believe this is one area of development consistently overlooked by businesses, many of whom could make substantial improvements with only basic familiarity with the principles of EI (or EQ as it is also known).

However, we recognise that, for real success, businesses have to be good at the practical aspects of what they do - planning, getting clients, communicating, and so on - and we cover these areas as well.

Often, we work by delivering structured programmes, such as our Advanced Growth Programme . This is a good example of how we mix the practical aspects of business development with the emotionally intelligent ones.

We don't think clients buy coaching itself. We believe they buy the outcomes the coaching brings and, therefore, if we know ways of speeding up the realisation of the outcomes, we use them. emotional intelligence at work usually offers what we call 'interpretative' coaching to businesses, other organisations, and to individuals. By 'interpretative' we mean that we teach models to clients, and then coach them in how they apply the models to their workplace.

We are entirely practical in our approach: dedicated to achieving real changes in our clients, not just talking about it.

Introductions to our approach can be found here:

Here are some keywords which illustrate the scope of our take on emotional intelligence in the workplace:

abundance/scarcity . change . communication . conflict . customer service . decision making . delegation . diversity . empowerment . engaging prospects . fear of the next step . growth . independence . innovation . investment in people . leadership . motivation . partnership . people management . productivity . relationships . responsibility . self improvement . stress . success . succession . teamwork . vision . work/life balance

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