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How we help other organisations

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By ‘other organisations’ we particularly (but not exclusively) mean those in the public sector and the third sector.

There’s an understandable belief in some organisations in these sectors that they are not businesses, so material aimed at businesses is not appropriate to them. We agree that charities, for example, are not legally businesses, they can’t pay dividends and don’t have shareholders.

But we passionately believe that all third and public sector organisations benefit from being more business-like.

Five common problems that beset all organisations are discussed here:  What’s the problem?

We commend the material available under How we help/Businesses to everyone.  And we will shortly be including material in this section particularly about organisations in the third sector and in the care and health sectors.

Related material:
>  What’s the problem?
>  How we help/Businesses
>  Training guide

Meanwhile, there are some blogs specifically about the health and care sector:
>  NHS reform:  missing something fundamental (the Berwick report)
>  Friends and family test:  could do better (NHS)
>  NHS special measures:  making the right diagnosis (the Keogh report)
>  Compassionate care

  • Other organisations

Why is GradStart for Universities needed?

The government, and other organisations, such as The Complete University Guide and The guardian, publish league tables of graduates’ prospects by university. These tables,

Helping students get (better) jobs

GradStart is a programme of workshops and associated supporting activities which raises students' abilities before and during job search. It is tailored to meet the needs of,

The value of soft skills to the UK economy

So what is the Backing Soft Skills campaign all about, and what does it mean for you and your business?

GradStart for graduate recruits—programme overview

How often have you recruited a young graduate and wished that they understood more about your business world, and what you require of them?

Leadership and management programme

The issue with many training courses in leadership and management is that, while the training may be excellent, little or no help is provided back in the workplace.

“We are unhappy with the level of customer service we provide”

In such a competitive world, failure to deliver first class customer service will adversely affect the business's performance.

“I am unable to get my team to deliver”

Are you struggling to get the most out of your team? Have you suddenly found yourself in a leadership role for which you do not feel qualified? At emotional intelligence at

“I’m becoming stressed and disillusioned”

Is your business helping or preventing you achieve personal goals? How about your staff? Why do you go to work? However much you enjoy what you do most people work in order

“We are struggling to grow the business…”

Building a successful business is no mean feat. Of course, along the way, there are always hurdles to overcome. Sometimes the barriers are obvious, more sales are needed or

Business transformation

According to Wikipedia, “Business transformation is about making fundamental changes in how business is conducted in order to help cope with a shift in market environment”. At

What’s the problem?

Here are five classic issues which respond particularly successfully to the emotional intelligence at work approach

Personal effectiveness

This is a set of courses whose intention is to enable people to perform more effectively at work. That starts with being able to perform more effectively oneself.

Interpersonal effectiveness

If a business is to be more successful, the people in the business will need to be able to work with each other better. This training addresses this need.

Training guide

emotional intelligence at work offers training in a variety of applications of emotional intelligence to the business world

Further reading

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