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… from emotional intelligence at work

Newsletter 24 : 21 october 2009

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Greetings
Welcome to our Newsletter. You’ve received it because either you requested it (extra thanks!) or you met Jeremy while networking. We offer a change from other newsletters which do demand an awful lot of reading, and hope you will find it diverting. We aim to publish once every two weeks, but sometimes the flesh is weak even as the spirit is willing.

Thought of the week

We who lived in concentration camps can remember the men who walked through the huts comforting others, giving away their last piece of bread. They may have been few in number, but they offer sufficient proof that everything can be taken from a man but one thing: the last of the human freedoms—to choose one’s attitude in any given set of circumstances, to choose one’s own way.

Viktor Frankl, Austrian psychiatrist and psychotherapist

Quotations of the week

Faced with the choice between changing one’s mind and proving there is no need to do so, almost everyone gets busy on the proof.
JK Galbraith

When making your choice in life, do not neglect to live.
Samuel Johnson

Video of the week

The deaf percussionist Evelyn Glennie “shows how to listen” as TED puts it: she illustrates how listening to music involves much more than simply letting sound waves hit your eardrums. Zillions of metaphors for listening to people at work, or at play.

Conference of the week

We’re great advocates of building business by building relationships, and have learnt a lot from the Referral Institute. Their Referrals for Life day promises to be a great event: learning, being inspired, building relationships and having a little fun – they’ve got well over 100 people coming. The Referral Institute trains its members how to develop their business through creating a network of advocates and mutual referrers. We believe this approach should form a major component of any SME’s marketing strategy. It is on 27 October in Bristol.

Contributions always gratefully received.

If you have been, thank you for reading.
Kay and Jeremy