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… from emotional intelligence at work

Newsletter 4 : 5 september 2008

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Welcome to the latest newsletter from emotional intelligence at work.

Quotations of the week

It’s not what you look at that matters, it’s what you see.

Henry David Thoreau

In thinking, keep to the simple.
In conflict, be fair and generous.
In governing, don’t try to control.
In work, do what you enjoy.
In family life, be completely present.

Lao-Tzu (guru of the week)

Quiz of the week

Four frogs sit on a lily pad in a pond.
One decides to jump off. How many are left?

(Answer below)

Video of the week

On classical music, pianos and the quest for transcendence. In this TED talk, Benjamin Zander elaborates.

Training course of the week

Turn stress into success

Like the weather, stress is an inevitable part of life.
Unlike the weather, stress is largely, if not entirely under our control.
In business stress can be very damaging, not only to the individual(s) but to the company as a whole.
We believe that many people tolerate it because they believe they can’t do anything about it.
Or if they do believe they can alleviate it, they don’t know how.
This programme tackles stress head on. It shows you how to reduce it, remove it,
and, even better, how to stop it happening in the first place.
And, as a bonus, the techniques you’ll learn are equally applicable in your personal lives.

(1) 28 October Dealing with difficult people
Other people are a major source of stress – whether they’re colleagues, clients or other road users.
This session will explain why other people can be difficult and show you how a changed approach
can work wonders.

(2) 5 November Prevent yourself being stressed
Prevention is better than cure. This session will teach you how to ‘nip it in the bud’ and even
how not to find some things stressful.

(3) 13 November The secret to having it all
OK, so now you’re equipped to deal with stress, but your work situation isn’t conducive to
maintaining that calm, stress-free personality. This session helps you bring greater
fulfilment and enjoyment to your working life.

Trainers are Jeremy Marchant and Kay McMahon.
Venue is the Watershed, Bristol