jeremy@emotionalintelligenceatwork.com | 01453 764 615
How one client got out of his own way
Jeremy Marchant tells a powerful story about a client who had to accept that holding on to an issue was holding him back in his business.
A BizView production (filmed Coaley Point, June 2011) 145-02
Further reading
EU referendum—6: Does the EU manage cross-state situations well?
Why brexit won’t happen―3: What could possibly go wrong?
Scope creep
How to run a customer call centre
NHS special measures: making the right diagnosis
Why you can’t “measure” customer service
Branding—is there a point?
Free speech nailed
Why call centres can’t, won’t and don’t help you
Fifty eight big things it would be useful for children to learn