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emotional intelligence at work
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Jeremy Marchant videos

JRM personal goals

This page lists all Jeremy Marchant’s videos on this site.

To find videos by subject, please use the menus and the search facility.

Institute of Directors

(September 2013)
>  The difference between leadership and management

The South Cerney sessions

(August 2012)
>  Creating a good environment for staff
>  Improving team performance
>  Motivation and management
>  Personal goals
>  Why some businesses stall
>  Changing the business
>  Benefits of outside influences to businesses
>  Lonely at the top?
>  Customer service: a game of equals
>  A core belief of emotional intelligence at work
>  Why emotional intelligence at work is different

The Coaley Peak sessions

(June 2011)
(Coaley Peak is in the Cotswolds;  the views in the background are of the Severn Vale)
>  Leadership and emotional intelligence
>  Meeting the client’s needs
>  Emotional intelligence in the workplace
>  Emotions are important at work
>  How one client got out of his own way
>  What is emotional intelligence?
>  Working with emotional intelligence at work

Earlier material

>  Introduction to emotional intelligence at work (2009)

Further reading

  • The behaviour cycleThe behaviour cycle
  • The case for interventionThe case for intervention
  • What emotional intelligence is notWhat emotional intelligence is not
  • “We are struggling to grow the business…”“We are struggling to grow the business…”
  • A (very) short piece about the stages of a work relationshipA (very) short piece about the stages of a work relationship
  • A short piece about disputesA short piece about disputes
  • The power of musicThe power of music
  • What is emotional intelligence?What is emotional intelligence?
  • Books worth readingBooks worth reading
  • That’s the way to do it!That’s the way to do it!