This page lists all Jeremy Marchant’s videos on this site.
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(September 2013)
> The difference between leadership and management
(August 2012)
> Creating a good environment for staff
> Improving team performance
> Motivation and management
> Personal goals
> Why some businesses stall
> Changing the business
> Benefits of outside influences to businesses
> Lonely at the top?
> Customer service: a game of equals
> A core belief of emotional intelligence at work
> Why emotional intelligence at work is different
(June 2011)
(Coaley Peak is in the Cotswolds; the views in the background are of the Severn Vale)
> Leadership and emotional intelligence
> Meeting the client’s needs
> Emotional intelligence in the workplace
> Emotions are important at work
> How one client got out of his own way
> What is emotional intelligence?
> Working with emotional intelligence at work