jeremy@emotionalintelligenceatwork.com | 01453 764 615
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Newsletter 93 : 4 august 2014
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Compiled by Jeremy Marchant . added 28 january 2015
Further reading
Improving team performance
A short piece about what managers who are leaders do
The perfect ten minute presentation
A short piece about how we interpret communication
A short piece about disputes
A short piece about finding out what the prospect actually needs
A few darling buds
“We are unhappy with the level of customer service we provide”
Building rapport—1
How to ask open questions confidently