This is the value of emotional intelligence in the workplace.
emotional intelligence at work is about how people and relationships function:
It is about leadership, teamwork, management skills and partnership. Founded on excellent practice and understanding of communication, the emotionally intelligent business consistently excels in all these areas and has insight into how this happens.
An organisation which is emotionally intelligent has staff who are:
Emotional intelligence is applicable to every human interaction in business: from staff motivation to customer service, from brainstorming to company presentations. But the subject is far deeper and wider than these examples, and emotional intelligence must be able to understand and deal with:
A business in which the staff are emotionally intelligent is one which enables them to work together to maximum effectiveness. This can only increase the organisation’s success, however measured.
Emotional intelligence is essential for excellence.
> What is emotional intelligence?
> Possibly frequently asked questions
> Some emotional intelligence resources on this site
> What do managers who are leaders do that managers who aren’t leaders don’t do?
> What is the purpose of your business?
> What’s the problem?