17
JUL
2013

NHS special measures: making the right diagnosis

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According to The guardian “The Keogh review [published yesterday, 16 July] into high death rates at 14 NHS trusts has not found a disaster on the scale of Mid Staffs, but rather the more banal spectacle of mediocre hospitals, struggling to meet one improvement target after...
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04
JUL
2013

Compassionate care

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When my mother was ill last year in hospital, it gave me some opportunities to be curious about how the staff were with her and with each other. Every morning, someone would come around and ask her what she wanted in her meals for the rest of the day. It was always one of two...
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