» Leadership

The definition of leadership is something that varies more widely than almost any other subject in emotional intelligence, as a quick trawl through the web will show. Yet it is vital for leadership to be good if teams are to thrive and enterprises be successful.

Rather than attempting to be right, we are interested in what is useful. But, how to discover what is most useful? How to drive it throughout an organisation?

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> Leadership guide

Leadership

Attitude

Attitude is not a negative word. It’s true you can have a bad attitude towards something; but equally you can have a good attitude towards something, for example business

The chorusmaster’s tale

Havergal Brian's Gothic symphony remains one of the most challenging works in the choral repertoire. Far from being the random jottings of a deluded old man, the work is a

A short piece about the «facilitating environment»

Creating a “facilitating environment” is a key component of leadership. And, as I suggest leadership is an approach, an attitude, rather than a job description, it is

What is a «facilitating environment»?

Some time ago, I was running a workshop about leadership for charity bosses. During the conversation, one of the participants told us about the time when her charity lost a

A short piece about the precepts and principles of leadership

Here are precepts and principles of leadership which we find are the most useful

A short piece about what managers who are leaders do

Leaders differentiate themselves from others in four ways. It is important to see that these people are leaders not because they behave in this way: they behave in this way

A short piece about being the change you want to see in the world

Attributed to Gandhi, Be the change you want to see in the world encapsulates the idea of responsibility. If, as a leader, we see that something is needed in our business or

A short piece about making the other person more important than you

This means : Think and feel about other people, behave towards other people as if they were more important than you.

A short piece about leadership

Leadership is an attitude. An approach to people. It’s a way of relating to other people which can be practised by everyone—not just "the boss".

The best way to make decisions

Note, this article is not called “the way to make the best decisions”. However, the best method of decision making goes as follows.

Stages of personal development—1 The basics

The emotional intelligence at work model is complex. Let’s start with the basic, underlying principles.

The coaching conversation

Well formed outcomes are essential in defining or gathering requirements with a client. In fact, they are (or should be) the requirements. An outcome is the answer to the

Leadership guide

Everything about leadership.

On leadership

The internet hardly needs another page of quotations about leadership. I hope this selection has the merit of being different and thought-provoking.

Principles of leadership

These principles are statements of how the world is. They're particularly useful to practising leadership.

The difference between management and leadership

In this IoD video, Jeremy Marchant discusses the difference between leadership and management.

Lonely at the top?

In this video, Jeremy Marchant suggests a simple remedy for managers and bosses who feel it's lonely at the top.

Why emotional intelligence is important in the workplace

There is only one area which a business—or any organisation—needs to address if it wants to lift itself from averagely successful to excellent:

Leadership and emotional intelligence

In this video, Jeremy Marchant discusses an emotionally intelligent approach to leadership and suggests a new, effective way of thinking about management and leadership.

Emotions are important at work

In this video, Jeremy Marchant outlines the reason for considering one's emotions at work

Twelve precepts of leadership

Here are twelve precepts of leadership which we find are the most useful...

What do managers who are leaders do…

We believe leaders differentiate themselves from others in four ways...

Leadership thought

Thought-provoking videos and material on other websites on leadership.

Better leadership delivers better customer service

Good service starts at home

Leadership is an attitude

Leadership is not a job—it isn't a type of management...

Being a leader and being ‘in charge’

Being a leader and being 'in charge' are not the same thing.

Why being in control is not always a good idea

I once had a boss who wouldn’t let out of the door a proposal, or even a letter, I’d written before he had revised it half a dozen times. How did I feel?

Why it can be so difficult to take action

I have a client – or, rather, I don’t have a client – who, despite being granted funding for coaching, has still not booked the first session after four months.

An emotionally intelligent view of motivation

A friend’s daughter went on an assertiveness course. “How did it go?” we asked when she returned. “It was alright, but people are still not doing what I tell them to do.”