» Long reads

There’s nothing on this menu option that isn’t elsewhere, too, but it collects together the longer articles.

Long blogs

> Ten things Radio 4 should do better
> Free speech nailed— 1 . 2
> Why it’s not necessary to believe God doesn’t exist
> Shooting yourself in the foot—2 (on poor email marketing)
> Hunt v doctors— 1 . 2 . 3
> How the NHS handles complaints: does the ombudsman nail it?
> How to sing in a choir— 1: All about singers . 2: What is a chorus master? . 3: How to prepare for the concert

Long reads

The chorusmaster’s tale

Havergal Brian's Gothic symphony remains one of the most challenging works in the choral repertoire. Far from being the random jottings of a deluded old man, the work is a

What is a «facilitating environment»?

Some time ago, I was running a workshop about leadership for charity bosses. During the conversation, one of the participants told us about the time when her charity lost a

Stress and work

A major issue with businesses is the extent to which stress felt by people in the business is created by the circumstances of the business and in the business. This is a

Helping students get (better) jobs

GradStart is a programme of workshops and associated supporting activities which raises students' abilities before and during job search. It is tailored to meet the needs of,

An approach to hiring and inducting graduates that works

During the course of our conversation, it became apparent that Waterstons not only has a well-developed process for bringing new graduate recruits into the business, but also

The intergenerational communication gap at work

That there is an intergenerational communication gap shouldn’t come as surprise. Many people experience it directly. And, ’twas ever thus:

How to improve your business website—3

Blogs are very important. They demonstrate that you are a human being. Blogs about "sign up now, only two places left" tell the reader that you're more interested in selling

How to improve your business website—2

Here is a suggested structure for a business website which assumes that its purpose is to convince visitors that you know what you are talking about. The intended outcome is

How to improve your business website—1

Stay with this. Although what I will propose may sound radical, it doesn’t need much work now; you can add to it later (and for search engine purposes, should be built up

Stages of personal development—1 The basics

The emotional intelligence at work model is complex. Let’s start with the basic, underlying principles.

Stages of a work relationship—4 and 5

Relationships go through a number of stages, of which partnership and leadership are the fourth and fifth.

Stages of a work relationship—3

Relationships go through a number of stages, of which the third, dead zone, is covered here.

Stages of a work relationship—1 and 2

Relationships go through a number of stages, the first two of which are honeymoon and power struggle.

Well formed outcomes

Well formed outcomes are essential for any service provider in defining or gathering requirements with a client

Setting up successful advocacy relationships

Dealing with reservations is an essential part of setting up successful advocacy relationships.

Building advocacy relationships in business

Advocacy marketing is a powerful and, arguably, essential component of any business's marketing strategy.

We make all our decisions based on feelings

How did you make your last decision at work?...

Long reads

Long blogs

Further reading