By ‘other organisations’ we particularly (but not exclusively) mean those in the public sector and the third sector.
There’s an understandable belief in some organisations in these sectors that they are not businesses, so material aimed at businesses is not appropriate to them. We agree that charities, for example, are not legally businesses, they can’t pay dividends and don’t have shareholders.
But we passionately believe that all third and public sector organisations benefit from being more business-like.
Five common problems that beset all organisations are discussed here: What’s the problem?
We commend the material available under How we help/Businesses to everyone. And we will shortly be including material in this section particularly about organisations in the third sector and in the care and health sectors.
Meanwhile, there are some blogs specifically about the health and care sector:
> NHS reform: missing something fundamental (the Berwick report)
> Friends and family test: could do better (NHS)
> NHS special measures: making the right diagnosis (the Keogh report)
> Compassionate care