The perfect ten minute presentation

In ten minutes, you can say a lot. What you say depends on

Elevator pitch

What do you say in thirty seconds about your business? There are two answers to this question: the conventional one and the useful one.

Influencing others

To help us understand how to be more influential it’s useful to understand what generates our and others’ behaviour.

Well formed outcomes

Well formed outcomes are essential for any service provider in defining or gathering requirements with a client

Talking about your business

It is essential to be able to give a statement of what your business does that is brief, comprehensible and useful to the particular person to whom you are talking.

Tying up the cat

When the spiritual teacher and his disciples began their evening meditation, the cat who lived in the monastery made such noise that it distracted them.

The outcome of any communication is what we intend it to be

We can only understand what someone says to us in the context of our own experiences and attitudes. We cannot import the other person into our minds.


Being assertive means respecting yourself and other people; seeing people as equal to you, not better than you or less important than you.

Expecting a response

"I seem to have a problem when I congratulate people for something and they don't say anything in return ..."