Attitude is not a negative word. It’s true you can have a bad attitude towards something; but equally you can have a good attitude towards something, for example business
Some time ago, I was running a workshop about leadership for charity bosses. During the conversation, one of the participants told us about the time when her charity lost a
the psychologist Eric Berne developed the idea that people can switch between different states of mind—sometimes in the same conversation and certainly in different parts of
We get angry—for example, if a stranger attacks my child—and it is a visceral, instinctive response. If I am still angry about the situation two hours later, or two years
Being assertive means respecting yourself and other people; seeing people as equal to you, not better than you or less important than you. The goal of assertive behaviour is
Attributed to Gandhi, Be the change you want to see in the world encapsulates the idea of responsibility. If, as a leader, we see that something is needed in our business or
In 1987, Susan Jeffers published her book, Feel the fear and do it anyway. Such a good title. Indeed, such a good title that you don’t really need to read the book: it is