jeremy@emotionalintelligenceatwork.com | 01453 764 615
Category
A short piece about judgement
When we judge someone we apply a label to them that is very hard for them to remove. Our judgments are often ill informed—or at least under-informed—and we naturally fill in
Anger
We get angry—for example, if a stranger attacks my child—and it is a visceral, instinctive response. If I am still angry about the situation two hours later, or two years
The Parent-Adult-Child model: the basics
the psychologist Eric Berne developed the idea that people can switch between different states of mind—sometimes in the same conversation and certainly in different parts of
Perception is projection
Perception and projection are two psychological processes. They are values-neutral, neither good nor bad in themselves. We repress stuff in our minds which we find hard to
Judgement
When we judge someone we apply a label to them that it is virtually impossible for them to remove. If we judge someone to be a poor manager then we will interpret everything
Projection
Projection is a basic psychological mechanism which human beings deploy all the time, albeit unconsciously. Projection is universal. For example, we project our values onto
A short piece about anger
We get angry—for example, if a stranger attacks my child—and it is a visceral, instinctive response. If I am still angry about the situation two hours later, or two years
Resistance
To handle resistance to your ideas and influence during negotiation, you will first need to know why there is an objection. Typically, people object or resist because they:
A short piece about being assertive
Being assertive means respecting yourself and other people; seeing people as equal to you, not better than you or less important than you. The goal of assertive behaviour is
On love
... thirteen quotations