On women and men

"If you wish women to love you, be original; I know a man who used to wear felt boots summer and winter, and women fell in love with him." Chekhov

Stages of a work relationship—summary

emotional intelligence at work uses a model that postulates that business (and all other) relationships go through five stages.

How to ask open questions confidently

I was asked on LinkedIn how less sure and less experienced coaches could increase their confidence to ask the most useful questions which can often be the hardest to ask (and

Thirty tips for dealing with difficult people

Attitude, make the other person more important than you, communicate, don’t judge them, don’t turn it into a fight, see every attack as a cry for help

Thirty tips for handling stress

Emotionally intelligent techniques: reactive (in and after specific stressful situation), be assertive, reframe : look for what you can appreciate in yourself

What emotional intelligence is not

EI is values-neutral and it isn’t about controlling others’ emotions.

Stages of a work relationship—introduction

‘Businesses are just people’. Of course, this isn't to belittle people...


From Woody Allen's film Stardust memories with Charlotte Rampling.

Stages of a work relationship—4 and 5

Relationships go through a number of stages, of which partnership and leadership are the fourth and fifth.

Stages of a work relationship—3

Relationships go through a number of stages, of which the third, dead zone, is covered here.