Being assertive means respecting yourself and other people; seeing people as equal to you, not better than you or less important than you.

Why being in control is not always a good idea

I once had a boss who wouldn’t let out of the door a proposal, or even a letter, I’d written before he had revised it half a dozen times. How did I feel?

An emotionally intelligent view of motivation

A friend’s daughter went on an assertiveness course. “How did it go?” we asked when she returned. “It was alright, but people are still not doing what I tell them to do.”

Effective leadership

Defining leadership as an attitude empowers everyone to show leadership abilities.

Leadership overview

Leadership is an attitude. It’s a way of relating to other people which can be practised by everyone.

Tears before bedtime

"A TV boss has been embarrassed after an email she sent to colleagues was belatedly leaked..."


A young and rather boastful champion challenged a Zen master who was renowned for his skill as an archer.