What do managers who are leaders do…

We believe leaders differentiate themselves from others in four ways...

Heaven and hell

A woman who had worked all her life for good causes was granted a strange wish

Why being in control is not always a good idea

I once had a boss who wouldn’t let out of the door a proposal, or even a letter, I’d written before he had revised it half a dozen times. How did I feel?

An emotionally intelligent view of motivation

A friend’s daughter went on an assertiveness course. “How did it go?” we asked when she returned. “It was alright, but people are still not doing what I tell them to do.”


A priest was in charge of the garden within a famous Zen temple. One day, the priest was expecting some special guests, and so he took extra care in tending to the garden.


Two people are wandering, lost in the desert. They are dying from hunger and thirst.

About the emotional intelligence at work approach

The emotional intelligence at work approach is to apply emotional intelligence teaching to clients' management skills and leadership qualities

Too busy

Daisy impressed me by the diligence she put into ensuring that her staff got the training they needed. Eventually, I turned to her and said, “So who trains you, Daisy?”

Tears before bedtime

"A TV boss has been embarrassed after an email she sent to colleagues was belatedly leaked..."