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… with emotional intelligence at work

Newsletter 65 : 26 march 2012

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Greetings
Welcome to our newsletter. As ever, we like to offer a change from other newsletters which can demand an awful lot of reading.

Emotional intelligence article of the week

“Poor relationships are the top cause of leader failure”. Now read on… (a Right Management paper).

Presentation of the week

Why should people bother to buy from you? Why do you lose clients without really trying? Robert Craven explains all. This presentation is based on experience/research into what really works: a reliable system for creating, communicating and commercialising service firms.

Tuesday 3 april 2012 as part of the next NRG business networking lunch in Swindon.

Cautionary tale of the week

Droll video that warns of the dangers of photocopying! (dur: 2:49)

Emotional intelligence test of the week

How are your interpersonal communication skills? For your amusement (we neither endorse it, nor disparage it).

Birthday quotations of the week

—Everything can be taken from a man but one thing; the last of the human freedoms—to choose one’s attitude in any given set of circumstances, to choose one’s own way.

—Live as if you were living for the second time and had acted as wrongly the first time as you are about to act now.

Viktor Frankl, psychiatrist and Holocaust survivor, b 26 March 1905