jeremy@emotionalintelligenceatwork.com | 01453 764 615
Customer service: a game of equals
Jeremy Marchant discusses how serving the customer is a relationship of equals.
A CommunicateTV production (filmed July 2012)
Further reading
Alsatians
Twelve principles of effective communication
Motivation and management
Twelfth night
OK. I’m doing what you told me. How come it isn’t working?
A short piece about dealing with one’s expectations
Why it can be so difficult to take action
A short piece about the precepts and principles of leadership
A short piece about the principles of networking
On politics and politicians—2