• home
  • about
    • emotional intelligence at work
    • GradStart (graduate performance at work)
    • Jeremy Marchant
    • this website
  • how we help
    • people
    • teams
    • businesses
    • other organisations
  • what’s the problem?
  • blog and diversions
    • Jeremy Marchant’s blog
    • newsletters
    • quotations
    • music
    • diverting videos
  • contact
emotional intelligence at work
jeremy@emotionalintelligenceatwork.com | 01453 764 615
Intelligence at Work Linkedin Link Intelligence at Work Twitter Link Intelligence at Work Youtube Link
  • essential
    • relationships at work
    • leadership
    • communication
    • emotional intelligence
  • people
    • leadership
    • personal growth
    • managing people
    • successful teams
    • conflict resolution
    • employability
  • business
    • networking and advocacy
    • business growth and change
    • customer service
    • employability
  • stories
    • work stories
    • more stories
  • short pieces
  • long reads
  • videos
    • Jeremy Marchant’s videos
    • Jeremy Marchant’s videos
    • emotionally intelligent videos

Customer service: a game of equals

Jeremy Marchant discusses how serving the customer is a relationship of equals.

A CommunicateTV production (filmed July 2012)

Further reading

  • Cast your voteCast your vote
  • On musicOn music
  • Dip into the bran tubDip into the bran tub
  • A short piece about nature versus nurtureA short piece about nature versus nurture
  • Howzat!Howzat!
  • A short piece about angerA short piece about anger
  • Stop it!Stop it!
  • ConcentrationConcentration
  • On change—1On change—1
  • Spring is sprungSpring is sprung