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How one client got out of his own way

 

Jeremy Marchant tells a powerful story about a client who had to accept that holding on to an issue was holding him back in his business.

A BizView production (filmed Coaley Point, June 2011) 145-02

Further reading

  • Lord Digby Jones’ covenant:  would it work?Lord Digby Jones’ covenant: would it work?
  • Elevator speeches:  NO!!Elevator speeches: NO!!
  • Why you can’t “measure” customer serviceWhy you can’t “measure” customer service
  • Comprehensively shooting yourself in the footComprehensively shooting yourself in the foot
  • Why try to motivate someone?Why try to motivate someone?
  • Look back at angerLook back at anger
  • The twenty first century chamber of commerceThe twenty first century chamber of commerce
  • Learning counsellingLearning counselling
  • No business needs a unique selling propositionNo business needs a unique selling proposition
  • Quitting leadership before you’ve even startedQuitting leadership before you’ve even started