jeremy@emotionalintelligenceatwork.com | 01453 764 615
Not an April fool
…from emotional intelligence at work
Newsletter 114 : 1 april 2016
> Subscribe to the newsletter
> emotional intelligence at work Newsletter archive
> GradStart Newsletter archive
Compiled by Jeremy Marchant . added 1 april 2016
Further reading
The value of soft skills to the UK economy
Keeping time
The «psychopathic corporation»
Better leadership delivers better customer service
“We are unhappy with the level of customer service we provide”
A short piece about finding out what the prospect actually needs
On change—2
Interpersonal effectiveness
An emotionally intelligent approach to sales
Chunking up and down