» Successful teams

In successful teams, everyone is kicking in the same direction, at the same time. This shows the responsibility of each team member to play their part well, but it also demonstrates that, without good management and leadership, the show will be a shambles.

Successful teams

What is a «facilitating environment»?

Some time ago, I was running a workshop about leadership for charity bosses. During the conversation, one of the participants told us about the time when her charity lost a

A (very) short piece about the stages of a work relationship

The five stages of a business relationship

A short piece about (un)conscious (in)competence

A useful model of how we learn. It applies to any other skill in which there is a strong behavioural component which is also restricted in the choices of behaviour possible.

Behavioural flexibility

Sometimes we get on instantly with another person, sometimes there’s a clash. The clash arises because one or both people have insufficiently considered the needs of the other.

Time and motion

It was a care home. He couldn’t be entirely clear what their problem was, but they had said they needed a time and motion study and, did I do those?

Stages of a work relationship—introduction

‘Businesses are just people’. Of course, this isn't to belittle people...

Stages of a work relationship—4 and 5

Relationships go through a number of stages, of which partnership and leadership are the fourth and fifth.

Stages of a work relationship—3

Relationships go through a number of stages, of which the third, dead zone, is covered here.

Improving team performance

In this video, Jeremy Marchant talks about his approach to improving team performance

Stages of a work relationship—1 and 2

Relationships go through a number of stages, the first two of which are honeymoon and power struggle.

Creating a good environment for staff

In this video, Jeremy Marchant talks about how team dynamics affect performance at work and what the manager can do

Seven ways for better teamwork

Success for the team comes from each person giving or being their best; neither of these involve winning or beating others.

Why emotional intelligence is important in the workplace

There is only one area which a business—or any organisation—needs to address if it wants to lift itself from averagely successful to excellent:

Emotional intelligence in the workplace

In this video, Jeremy Marchant discusses how emotional intelligence is about understanding that our behaviour is driven by our emotions and our beliefs.

Heaven and hell

A woman who had worked all her life for good causes was granted a strange wish

Successful teams

Further reading