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Background The guardian reported, 19 august 2015, Britain’s failure to create sufficient high-skilled jobs for its rising proportion of graduates means the money invested in education is being squandered, while young people are left crippled by student debts, warns a ne... Read More

A Times Higher Education report discusses Employability: which university is doing the best by its students?  Whether it justifies the subhead, The Global Employability University Survey reveals where to study to get a job, is debatable, but it is an interesting article with some... Read More

Take a profession, any profession.  Say, plumbers.  It’s possible to assess plumbers on a number of criteria, including their competence, problem-solving skills, efficiency, and so on.  It’s also possible to assess them on their probity. Probity, definition:  “the quality of a... Read More

Of those businesses that understand about the primary importance of customer services, many are trapped by people who should know better into worrying about how they measure customer service.  Here are some questions to ask people who make an unreasoning emphasis on this. 1  Who... Read More

Even today, I have found people on LinkedIn discussion forums promoting articles and videos in which they attempt to explain why my business has to be unique. This is so last century.  Literally. A few years ago, I needed a graphic designer to produce new designs for my... Read More

I believe it is wholly pointless to invite atheists and agnostics to an interfaith discussion. Drawing on Bertrand Russell, it would be like inviting people who didn’t believe a chocolate teapot was orbiting the sun to a meeting of those who did. The meeting would be... Read More

I was asked this recently by a colleague. He added, “And of course, we never truly know what drives the behaviours, unless they tell us.”  Well, we know what sorts of things drive them:  emotions and feelings, and thoughts and beliefs. I call this the behaviour cycle, and... Read More

An article on the internet, How to not hire a dud: The killer interview questions every candidate should be asked *, suggests that there are some “killer interview questions” which “will help you to sort the wheat from the chaff, as well as highlight some of the signs that... Read More

If you hang around LinkedIn discussion groups that are largely patronised by Americans, you quickly learn of their taste for exaggeration.  Noone should aspire to merely being a “leader”, fine though that aspiration is.  We all have to want to be “Great Leaders”. If everything is... Read More

I don’t like the term “soft skills” because it relates to something which isn’t soft and isn’t a skill.  Apart from that it’s a great name. “Soft skills” is the capacity to relate well to our fellow human beings. Everyone has to be... Read More