jeremy@emotionalintelligenceatwork.com | 01453 764 615
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Stop selling!—1: Two barrels
Imagine you have two barrels. One is full of expensive wine, the other is full of urine.
Fresh fish sold here daily
I once came across a fishmonger in the high street (in a bygone age when we had fishmongers and we had high streets). He was proudly displaying a large message board on which
How to transform a relationship in twenty minutes
The client of a colleague reported difficulty being a parent to his middle child. The child was clearly unhappy. The father was unhappy because he did not know what to do
The best way to make decisions
Note, this article is not called “the way to make the best decisions”. However, the best method of decision making goes as follows.
Short story
Superb concision.
The coaching conversation
Well formed outcomes are essential in defining or gathering requirements with a client. In fact, they are (or should be) the requirements. An outcome is the answer to the
Being right
Being right can be a big problem for people in charge—and indeed for people whose quality of service relies on their capacity to give good advice: accountants, financial
On eyes and looking
Look before you leap?
On women and men
"If you wish women to love you, be original; I know a man who used to wear felt boots summer and winter, and women fell in love with him." Chekhov
Shiny red car
One day, a driving instructor wrote in and asked for comments about his website. Could we think of any ways to improve it?