A short piece about finding out what the prospect actually needs

1 You need to adopt a coaching approach to finding out what the prospect really needs. You don’t have to be a coach, but you need to ask the sort of questions a coach would.

The «psychopathic corporation»

Although I embrace the concepts of a "psychopathic corporation" wholeheartedly, I suggest that there is more than one way to “put the shareholders’ interests above a

A short piece about selling

Don't! Many people confuse “sell” with “get client” (or “convert prospect to client”).

A short piece about business coaching and mentoring

This piece is about what you do and do not get from business coaching and mentoring.

A steel rose

Newsletter 112 : 27 january 2016

A short piece about the «facilitating environment»

Creating a “facilitating environment” is a key component of leadership. And, as I suggest leadership is an approach, an attitude, rather than a job description, it is

What is a «facilitating environment»?

Some time ago, I was running a workshop about leadership for charity bosses. During the conversation, one of the participants told us about the time when her charity lost a

Stress and work

A major issue with businesses is the extent to which stress felt by people in the business is created by the circumstances of the business and in the business. This is a

On being a parent : on being a child—2

We were all children once. How we were brought up has affected, irretrievably, how we are now. It would be foolish to overlook the parallels that can be drawn between

On courage

Courage is grace under pressure. Ernest Hemingway . letter to F Scott Fitzgerald